Privacy Policy

Please read this privacy policy (“Privacy Policy”) carefully as it contains important information on who we are and how and why we collect, store, use and share your personal information when you use our services (“Services”). It also explains your rights and how to contact us.

1. Who we are

Terra Group L.L.C., licensed and registered in the United Arab Emirates, is the data controller responsible for your personal information.

2. The types of personal information we collect

Terra Group L.L.C. may collect and process various kinds of personal information from the website terragroup.ae or any of our applications.

3. Information you give us or we ask you

Contact details necessary for account registration.
Demographic information such as age, gender, nationality.
Credentials for authentication and access.
Payment information (handled by payment gateway).
Feedback and forms you submit voluntarily.

4. Information we collect automatically

IP address, device, and browser identifiers.
Cookies and session tracking data.
Performance and error logs for troubleshooting.

5. Cookies and tracking

We use cookies to personalise your experience, store preferences, and improve functionality. You may disable cookies through your browser settings, but some features may not function properly.

6. How we use your information

We use your data to provide services, process payments, manage relationships, and improve user experience, always in compliance with applicable laws.

7. Contact Information

For any concerns, reach us at info@terragroup.ae.